Sales Team Lead
3 weeks ago
Job Title: Sales Team Manager
Location: Staines - Hybrid
Job Type: Permanent
Hours: Full Time (37.5 hours per week)
Shift Pattern: Monday to Friday 8am to 8pm, 1 in 4 Saturdays 9am to 1pm
Salary: £35,000 + fantastic benefits
About the Role:
We are seeking an experienced Sales Team Manager to lead and develop a team of approximately 11 front-line employees to deliver excellent service for our customers. As a Sales Team Manager, you will be responsible for motivating and coaching your team to achieve their full potential, while also supporting continuous improvement by reviewing demand, understanding customer needs, and delivering process improvements.
Key Responsibilities:
- Lead and motivate your team to deliver excellent service to our customers.
- Monitor calls, set coaching plans, measure improvements, and support the process through calibration sessions.
- Work closely with internal stakeholders and colleagues to ensure efficient and effective operation.
- Analyse, identify, and manage value-add projects to drive continuous improvement.
Requirements:
- Strong commercial acumen and proven track record of people management.
- Ability to identify and collate information to provide feedback for each team member.
- Proven track record of project management and process improvement.
- Ability to undertake proactive absence and capability management.
What We Offer:
We offer a range of benefits to support your health and wellbeing, including 25 days holiday, Bupa medical insurance, and onsite gyms or local discounts. We also offer flexible working and a range of family-friendly benefits.
About Us:
We are a health insurer and provider, driven by a purpose to help people live longer, healthier, happier lives. We make health happen by being brave, caring, and responsible in everything we do.
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