Telecommunications Specialist

3 days ago


Wigan, Wigan, United Kingdom NHS Full time
Job Title: Telecommunications Specialist

Estimated salary: £22,000 - £28,000 per annum.

We are looking for a Telecommunications Specialist to join our team at Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust. The successful candidate will be responsible for providing a high-quality telecommunications service to support the daily activity of the hospital trust.

Main Responsibilities:

  • To provide a comprehensive telephone service to support the daily activity of the hospital trust, including experience in handling telephone queries and ensuring a high-quality response to incoming calls from external and internal sources.
  • To monitor and address alarm signals, using bleep systems, and liaise with various departments.
  • To ensure provision of an efficient and responsive communications service to staff, patients, and customers.
  • To have a flexible attitude towards working hours and covering other members of the switchboard team at short notice.

Requirements:

  • A flexible approach to working patterns.
  • To speak English to an appropriate standard relevant to their role.
  • Pleasant telephone manner.
  • Ability to work alone on their own initiative.


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