Customer Support Supervisor
2 weeks ago
Enjoy up to £40,000 per annum + generous car allowance + excellent pension scheme.
This challenging role demands four days in Sheffield and one day in Hatfield, fostering collaboration between teams and driving results-oriented performance.
About Our Business Partner: CV LibraryWe're a top player in the recruitment market, working closely with clients to deliver seamless integration and exceptional service quality.
Your Key Responsibilities:- Spearhead the customer dedicated team's efforts to achieve unparalleled operational efficiency and service excellence.
- Create insightful client reports highlighting key performance indicators and swift resolution strategies.
- Ensure prompt assistance and issue escalation for both customer-facing staff and management.
- Offer constructive feedback and innovative ideas to enhance process optimization and service enhancement.
- Maintain confidentiality and adhere to data protection principles at all times.
- At least three years of experience in a senior customer service or leadership role.
- A strong background in the IT sector, preferably in leisure or management service provision.
- Outstanding motivation and potential for career advancement within our organization.
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Customer Service Supervisor
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Process Supervisor
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Cleaning and Maintenance Supervisor
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Construction Supervisor
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Retail Store Supervisor
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Residential Support Team Supervisor
1 month ago
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Support Coordinator
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Distribution Centre Supervisor
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