Service and Support Technician

2 weeks ago


Bury St, Suffolk, United Kingdom Glen Callum Associates Ltd Full time

Role Summary:

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An opportunity has arisen for a skilled Service Engineer to join Glen Callum Associates Ltd. As a Service Engineer, you will play a vital role in supporting the maintenance, repair, and calibration of our specialist automotive air conditioning recharging machines.

About the Role:

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You will be working closely with our Aftersales Support team to resolve service and repair requests, providing timely feedback and updates.

Responsibilities:

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  • Service, calibrate, and repair company products.
  • Liaise with the Aftersales Support team on service and repair requests.
  • Assist with in-house service and repair work during quieter periods.
  • Support the sales team with product installations and deliver basic product training.
  • Offer technical and product support to customers regarding equipment.

Requirements:

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To be successful in this role, you will need to have a strong understanding of mechanical principles and possess excellent communication skills.

What We Offer:

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This role comes with a competitive salary of £33,000 - £37,000, plus benefits including a pension scheme, company vehicle, mobile phone, and 29 days annual leave (including bank holidays).



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