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Cocktail Server

2 months ago

Richmond Surrey, United Kingdom Richmond Hill Hotel Full time

We are seeking a skilled Cocktail Server to join our team at Richmond Hill Hotel, a leading hospitality establishment in the heart of London.

Our hotel is a unique and refreshing break from the traditional hotel experience, offering a progressive and independent approach to business. We believe that genuine care, thoughtfulness, and a team empowered to be creative with their service are the keys to delivering exceptional guest experiences.

What We Offer

  • A competitive annual salary of £24,954.68, plus a monthly service charge averaging £450.00
  • Access to hundreds of online perks and discounts
  • A free health cashback plan for you and your family
  • Extra days holiday for every year you work for us (up to 5 additional days)
  • Salary sacrifice schemes to help you buy a bike, laptop, or gym membership
  • Free use of our onsite gym
  • Bespoke career development through internal and external training schemes
  • Free meals on duty
  • A refer a friend scheme, with up to £500 incentive
  • A Hotel recognition Programme including our Employee of the Month and Manager of the Quarter awards, long service awards, rewards payments
  • Free parking on site
  • Flexible working patterns

We expect our Cocktail Server to provide engaging and charismatic service to all our customers in the Bar areas. To be successful in this role, you must be passionate about continually developing your food, wine, and cocktail knowledge, as we strive to improve the excellent service we deliver to our customers.

Responsibilities

  • Constantly striving to deliver an outstanding guest experience
  • Offering recommendations to your guests, going above and beyond to make everyone's day a little brighter
  • Being personable and engaging with our guests in a service style that is relaxed yet professional
  • Developing relationships with all our guests
  • Striving to become an integral member of a committed team, ensuring each member takes pride in their work and communicates with one another

Requirements

  • A hunger for hospitality and a desire to go the extra mile
  • Someone who is willing to bring their best, authentic self to work
  • A creative approach to your role
  • Someone who thrives in a dynamic and vibrant environment and is committed to delivering exceptional hospitality