Digital Solutions Manager

1 month ago


Reading, Reading, United Kingdom Three Full time

About the Role

We are seeking a skilled Digital Release Manager to support and communicate delivery of all of Three's Digital releases within the overall agreed release calendar.

Key Responsibilities

  • Responsible for the quality and success of all Digital releases.
  • Manage the Digital release schedule, proactively communicating and negotiating to resolve priority conflicts.
  • Communicate with the business and senior management on any risks and issues that arise during the release lifecycle and recommend ways to overcome the challenges to maintain the release cadence.
  • Collaborate with all relevant stakeholders across Three to ensure the release is delivered on time and with high quality, interlocking with areas like Business Readiness, to ensure releases are ready for launch.
  • Document and deliver the Digital Release Management processes.
  • Support the post-implementation review evaluating release outcomes, including business satisfaction.
  • Liaison with the relevant Digital teams, including third-party vendors, to ensure required activities are coordinated and understood.
  • Have a continuous improvement mindset, leading post-implementation reviews to identify lessons learned and agree a plan of action to address them for the next release.

About the Team

The successful candidate will join a dynamic team of professionals who are passionate about delivering exceptional customer experiences. As a Digital Release Manager, you will play a critical role in ensuring the successful delivery of Digital releases, working closely with cross-functional teams to drive business value and growth.

What You'll Need

  • Experience in Release Management or similar role.
  • Good influencing, negotiating, and conflict resolution skills.
  • Excellent analysis skills, both business and technical.
  • Experience of working with senior business stakeholders and influencing business thinking.
  • Experience of working in multi-partner and vendor releases.

About Three

Three is a big network for the little or life-changing connections that make life richer. Our brand embodies the strength of our network and how we can provide better connectivity every day for every customer.



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