Residential Operations Specialist
4 days ago
In this role, you will be responsible for meeting and greeting service customers, identifying their needs, and opportunities for upsell. You will also communicate details to the workshop in a concise manner, ensuring that all customer interactions are handled efficiently and effectively.
Key responsibilities will include:
- Providing exceptional customer service
- Identifying customer needs and opportunities for upsell
- Communicating details to the workshop in a concise manner
- Working under pressure and deadlines
Our ideal candidate will possess excellent communication skills, both face-to-face and on the phone. They should have a strong understanding of customer service principles and practices, and be able to work independently as part of a team.
Estimated Salary: £32,000 OTE (On-Target Earnings), uncapped, plus a very high basic salary.
Work Environment: Our office is located in a bustling area, close to public transportation links. The work environment is fast-paced and dynamic, with a focus on delivering exceptional customer service.
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