Business Development Manager

3 weeks ago

Chester, Cheshire, United Kingdom nirvana managed services Full time

Job Summary:

Nirvana Managed Services is seeking a skilled Business Development Manager to drive growth and expansion in the facilities management sector. As a key member of our team, you will be responsible for identifying new business opportunities, building relationships with potential clients, and developing strategies to secure new contracts.

Key Responsibilities:

  • Sales and Business Development:
    • Identify and pursue new business opportunities in the facilities management sector, including commercial, industrial, and residential markets.
    • Develop and implement strategic sales plans to achieve growth targets and increase market share.
    • Conduct market research to identify trends, customer needs, and competitive landscape, using this information to inform business development strategies.
    • Prepare and deliver compelling presentations, proposals, and tenders to prospective clients.
  • Client Relationship Management:
    • Build and maintain strong relationships with existing clients, ensuring high levels of satisfaction and exploring opportunities for additional services.
    • Act as the primary point of contact for key clients, managing expectations and ensuring the delivery of promised services.
    • Negotiate contracts and terms of agreements, ensuring both client satisfaction and company profitability.
    • Handle client inquiries and resolve issues in a timely and professional manner.
  • Strategy and Planning:
    • Work closely with senior management to develop and execute the company's business development strategy.
    • Collaborate with marketing teams to develop targeted campaigns and promotional materials that support business development efforts.
    • Monitor and analyze sales performance, market trends, and customer feedback to refine strategies and improve outcomes.
    • Prepare regular reports on sales activities, pipeline status, and business development progress for senior management.
  • Partnerships and Networking:
    • Establish and maintain relationships with industry stakeholders, including potential partners, vendors, and industry associations.
    • Attend industry events, trade shows, and conferences to network and promote the company's services.
    • Identify and evaluate potential partnerships or collaborations that can enhance service offerings and expand market reach.
  • Team Collaboration:
    • Work closely with operations, finance, and other internal teams to ensure alignment between business development efforts and service delivery capabilities.
    • Provide feedback from clients to internal teams to support continuous improvement in service quality and customer satisfaction.
    • Assist in the onboarding of new clients, ensuring a smooth transition from sales to service delivery.

Qualifications:

  • Education:
    • Bachelor's degree in Business Administration, Marketing, or a related field. A Master's degree or relevant industry certifications are a plus.
  • Experience:
    • Minimum of 5 years of experience in business development, sales, or a related role within the facilities management or related industry.
    • Proven track record of securing new business and achieving sales targets in a competitive market.
    • Experience in negotiating contracts and managing client relationships.

Requirements:

  • Skills:
    • Strong understanding of the facilities management industry, including services such as cleaning, maintenance, security, and building management.
    • Excellent sales and negotiation skills, with a demonstrated ability to close deals.
    • Strong strategic thinking and planning abilities.
    • Excellent communication and presentation skills, with the ability to engage and influence senior decision-makers.
    • Strong organizational and time management skills.
    • Proficiency in CRM software and Microsoft Office Suite.
  • Certifications:
    • Relevant certifications in sales, business development, or facilities management are advantageous.

Work Environment:

  • Office-based, with frequent travel to meet clients, attend industry events, and visit prospective sites.
  • Flexibility to work outside standard office hours may be required, depending on client needs and business development activities.

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