Automotive Parts Specialist

1 month ago


East Kilbride, South Lanarkshire, United Kingdom Alliance Automotive Group Full time

At Alliance Automotive Group, we are seeking a skilled and motivated Parts Advisor to join our team.

The successful candidate will be responsible for maintaining and expanding our local customer base, while also contributing to the overall success of our branch.

Key responsibilities will include:

  • Taking orders over the telephone and upselling to increase invoice value.
  • Outbound calling to raise customer awareness and achieve higher sales.
  • Building long-term rapport with local customers.
  • Actively promoting offers, discounts, and customer competitions.
  • Limits credits and returns by ordering and sending the right parts, first time.

To be successful in this role, you will need to be:

  • Punctual, organized, and efficient while working towards deadlines.
  • Pro-active and enthusiastic when speaking with customers.
  • Able to demonstrate empathy towards customers.
  • Professional and possess excellent communication skills.

In return, we offer:

  • An opportunity to join a global brand and market leader.
  • Exclusive discounts and cashback from major retailers and grocers via the AAG Benefits App.
  • Opportunities for career progression and bespoke training.
  • Free pension advice from our standard pension provider.
  • Free access to Health, Wellbeing and Financial tools.
  • Potential to earn a performance-based bonus, paid monthly.
  • Discount on car parts.


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