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Customer Service Ambassador

1 month ago

Castleford, Wakefield, United Kingdom whitbread Full time

We're seeking a skilled Customer Service Ambassador to provide exceptional experiences for our guests at Premier Inn in Castleford. As the friendly face of our hotel, you'll use your passion for customer service to welcome guests and make their stay unforgettable.

Key Responsibilities:

  • Deliver outstanding customer service to ensure guest satisfaction
  • Work collaboratively with the housekeeping team to maintain high standards of cleanliness and organization
  • Contribute to a positive and inclusive team environment

What We Offer:

  • Competitive pay rate up to £ per hour
  • Fixed-term contract with a minimum of 6 months
  • Opportunities for career growth and development

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Flexibility to work varied shifts, including weekends and evenings

Why Work with Us:

  • Whitbread is a leading hospitality business with a commitment to diversity and inclusion
  • Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
  • Pension and saving schemes available