Client Analyst

4 weeks ago

Bristol, Bristol, United Kingdom The Workforce Development Trust Full time
Job Description

Job Title: Client Analyst

Department: Consultancy & Research

Location: Bristol Office or with clients with hybrid working 50%

Pay Scale: £35k to £40k per year

Contract: Permanent

Hours: Full Time (37.5 hours per week)

Job Summary

The Client Analyst will contribute to revenue growth and customer engagement for The Workforce Development Trust across its Consultancy and Research portfolio.

Reporting to a Client Director, this position will work within the Business Development team supporting with client analytical requirements.

The role will support with growing the Skills for Justice and Skills for Health presence and customer base and deliver key business development functions.

The role will enhance Skills for Health and Skills for Justice's understanding of the Health and Justice sectors, including the current and prospective client base, ensuring services and products are aligned to meet their needs.

Key Responsibilities

To be successful, the Client Analyst must be able to support the Business Development team using analytical skills, generating insights and progressing account management tasks promptly, to a high standard.

The Client Analyst must be able to assimilate complex information and report upwards effectively.

The successful candidate will require excellent communication, analytical and problem-solving skills.

The role requires initiative, motivation and attention to detail.

Core responsibilities will include:

  • Account management - assisting with the management of commercial procurement processes, including managing progression of payments, co-ordinating and managing contracts and payment schedules, obtaining purchase orders.
  • Client communication - following up on early contact website enquiries and lead generation (pre-contract / award qualification).
  • Data analysis - researching and developing data/insights with regards to client accounts, territories and/or opportunities.
  • Problem solving - using problem solving / data analysis techniques (such as drawing inferences, building dashboards, analysing trends) to help inform solution designs, including project plans.
  • Product evolution - identifying new product/development areas using research and data, providing innovation based on data / insight to assist in project planning & product development.
  • Introduce new opportunities and solutions - to improve sales efficiency while collaborating internally with cross functional teams.
  • Content development - supporting competitive tender submissions / proposals with data, insights, intelligence and/or research.
  • Marketing / Customer Intelligence - contributing to gathering, developing and the delivery of marketing activity / customer intelligence, including supporting development of case studies and impact reports.
  • Business support - managing accounts and providing ad-hoc project management assistance on key projects.
  • Reporting - developing high quality, executive level report to demonstrate Business Development trends / patterns / impacts / other metric areas of interest, including on emerging markets and market shifts while being fully aware of new products / services from market competitors.
  • Build and promote data/information banks - that deliver client insights, including their previous / existing relationship history with Skills for Health / Skills for Justice.
  • Develop, manage, and maintain effective working relationships - with external stakeholders and internal colleagues, including providing advice, guidance, and content development / technical input on bids, proposals and projects.
  • Embed and ensure a complete focus on a "high value" approach - ensuring that communications, proposals, products and interactions are of the highest quality with a view of exceeding client expectations, embedding our reputation as a trusted supplier, delivery partner and consultancy.

This job requires some days in the office or with clients. Please consider if you are willing to relocate before applying.

Please only apply if you currently have a valid right to work in the UK.

Benefits:

  • Generous annual leave entitlement up to a maximum of 28 days, plus public holidays and a potential Christmas closure.
  • Flexible working - 50% working from home with a dress for your day approach.
  • Staggered start and finish time.
  • Employee referral recruitment scheme.
  • We provide enhanced leave, bereavement, carers, maternity, paternity and sickness leave.
  • Health and wellbeing benefits, access to our mental health first aiders, a confidential employee assistance programme, free eye tests and payment for an annual flu jab.
  • Enhanced pension scheme, with a contribution matching up to a combined 12%, along with death in service coverage at three times annual salary.
  • Flexible employee benefits, portal including a cycle to work scheme.
  • Buy annual leave scheme.
  • Organisational development days and departmental training budgets.
  • Payroll giving, this is a tax-free way to donate to any charity, good cause or place of worship.

The Workforce Development Trust is an equal opportunity employer and welcomes everyone.

If your experience differs a little from what is outlined in the job description, or you are missing a desired qualification, yet you think you can bring value to this role, please apply, we would like to hear more about you.

We strongly encourage people of all gender, religion, ethnic backgrounds, sexual orientation, and individuals with disabilities to apply.

If you need any reasonable adjustments at any point, please let us know. In your application, please feel free to advise on your preferred pronouns, for example she/her, he/him, they/them etc.

For the full job description and a job pack to assist your application, please visit: https://www.wdtrust.org.uk/careers/

The Workforce Development Trust appreciate any applications that include cover letters explaining why they would be suitable for this role.

Closing date: Tuesday 5th November 2024

Please note, we reserve the right to alter the closing date before the one stated.

Please include your CV when applying. Cover letter optional, but beneficial. You can apply through our website.

Please note only shortlisted candidates will be contacted

Job Types: Permanent, Full-time

Pay: £35k - £40k per year

Work Location: Bristol Office or with clients with hybrid working 50%

Application deadline: Tuesday 5th November 2024

  • Client Analyst

    4 weeks ago

    Bristol, Bristol, United Kingdom The Workforce Development Trust Full time

    Job Title: Client AnalystJoin The Workforce Development Trust as a Client Analyst and contribute to revenue growth and customer engagement for the Consultancy and Research portfolio.Key Responsibilities:Account management - assisting with the management of commercial procurement processes, including managing progression of payments, co-ordinating and...

  • Business Systems Analyst

    4 weeks ago

    Bristol, Bristol, United Kingdom Revoco Full time

    Revoco is seeking a skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will work with clients to integrate their data onto modern cloud-based data warehousing solutions, enabling value to be derived from data, identifying trends, and providing insights for business decision-making.Key responsibilities include:Collaborating...

  • Energy Bureau Analyst

    4 weeks ago

    Bristol, Bristol, United Kingdom Verdant Search Full time

    Job DescriptionA leading commercial real estate business is seeking an Energy Bureau Analyst to be based in their Central Bristol office, on a hybrid working pattern.Reporting into the Head of Energy & Water Procurement, you will utilise your energy sector knowledge to manage energy suppliers, implement strategy, review supplier performance and work with...

  • Cost Analyst

    4 weeks ago

    Bristol, Bristol, United Kingdom TP Group Full time

    Job OverviewTP Group is seeking a skilled Cost Analyst to join our consulting business. As a trusted partner to national government bodies, international institutions, and global prime contractors, we provide dedicated expertise across the full lifecycle of highly regulated programmes.The successful candidate will work in partnership with our clients to...

  • Cyber Security Analyst

    4 weeks ago

    Bristol, Bristol, United Kingdom RedRock Resourcing Full time

    We are seeking a talented Cyber Security Analyst to join our team at RedRock Resourcing. As a Cyber Security Analyst, you will work in project teams to design, implement, and deliver cyber security solutions. This will involve learning about and working with a variety of technologies, as well as developing professional consulting and problem-solving...

  • AML Compliance Analyst

    3 weeks ago

    Bristol, Bristol, United Kingdom RPC Full time

    Job Description:As an AML Analyst at RPC, you will be part of a central team that reports to the AML Manager. The team is responsible for conducting client due diligence checks on our clients and matters in line with our anti-money laundering and combating the financing of terrorism obligations.Key Responsibilities include:Day-to-Day Duties:Carrying out CDD...

  • Cyber Security Event Analyst

    4 weeks ago

    Bristol, Bristol, United Kingdom Leonardo SpA Full time

    Job Title: Cyber Security Event AnalystAbout the Role:We are seeking a highly skilled Cyber Security Event Analyst to join our team at Leonardo SpA. As a Cyber Security Event Analyst, you will be responsible for analyzing network, application, and system events to identify any potentially abnormal system behaviors and raise them as incidents for...

  • Cyber Security Analyst

    4 weeks ago

    Bristol, Bristol, United Kingdom Capgemini UK Full time

    Cyber Security Analyst RoleThe Cyber Security Analyst will be tasked with monitoring, analysing, and responding to security incidents within the organisation. This role requires collaboration with a team of security professionals to safeguard our client's information assets from cyber threats.Key Responsibilities:Continuously monitor security alerts from...

  • Senior Data Analyst

    2 weeks ago

    Bristol, Bristol, United Kingdom SOLOS Consultants Ltd Full time

    Job Role: Senior Data AnalystThe position of Senior Data Analyst at SOLOS Consultants Ltd involves working closely with public sector clients to promote, design, and analyse corporate consultations. This includes advising on quantitative and qualitative approaches, corporate policy, standards, and best practices.Key Responsibilities:Assist in the promotion,...

  • Investment Portfolio Analyst

    4 weeks ago

    Bristol, Bristol, United Kingdom Hargreaves Lansdown Full time

    About the RoleWe are seeking a skilled Investment Analyst to join our team at Hargreaves Lansdown. As an Investment Analyst, you will be responsible for the analysis and research of investments with a focus on funds, selecting those with the best long-term potential for our clients.Key ResponsibilitiesConduct in-depth analysis of funds in allocated...

  • Business Analyst

    4 weeks ago

    Bristol, Bristol, United Kingdom TLT LLP Full time

    About the RoleWe are seeking a highly skilled Business Analyst to join our Business Change team in Bristol. As a Business Analyst, you will play a key role in investigating business systems and processes, identifying options for improvement, and supporting management to exploit IT in order to obtain business benefit.The Business Analyst role is an internal...

  • Commercial Asbestos Analyst

    2 weeks ago

    Bristol, Bristol, United Kingdom Penguin Recruitment Full time

    About the RoleWe are seeking a highly skilled Asbestos Surveyor Analyst to join our dynamic team. As a key member of our team, you will be responsible for conducting surveys, analyzing asbestos samples, and providing technical advice to clients.Key Responsibilities:Conducting management, refurbishment, and demolition asbestos surveys.Participating in company...

  • Senior Policy Analyst

    3 weeks ago

    Bristol, Bristol, United Kingdom WSP Full time

    About the RoleWe are seeking a highly skilled Senior Policy Analyst to join our team at WSP. As a Senior Policy Analyst, you will play a key role in providing policy, economic, and technical advice on environmental policy and economics projects.Key ResponsibilitiesDevelop and implement policy and economic analysis to support environmental policy and...

  • Senior Finance Analyst

    3 weeks ago

    Bristol, Bristol, United Kingdom Computershare Full time

    Senior Finance AnalystAt Computershare, we're committed to delivering exceptional services to our clients. As a Senior Finance Analyst, you'll play a key role in producing, consolidating, and interpreting financial data to inform business decisions. Your expertise will help drive the future long-term performance of our organization.Key Responsibilities...

  • Data Analyst

    4 weeks ago

    Bristol, Bristol, United Kingdom Mitie Full time

    Job OverviewWe're seeking a skilled Data Analyst to join our team. As a Data Analyst, you will be responsible for delivering operational reporting and analytics for Technical Services. You will use data and machine learning to deliver operational insight solutions using Power BI to support the business and our clients.Main DutiesDeliver operational reporting...

  • Test Analyst

    4 weeks ago

    Bristol, Bristol, United Kingdom Peaple Talent Full time

    Job Title: Test AnalystLocation: FlexibleSalary: up to £50,000We are supporting a legal practice who are looking to onboard a Test Analyst.With a sterling reputation, diverse practice areas, and a commitment to innovation, they offer a unique platform for your career growth. Our client has continuously won numerous awards around best culture, best practice...

  • Business Systems Analyst

    3 weeks ago

    Bristol, Bristol, United Kingdom TLT LLP Full time

    About the RoleWe are seeking a skilled Business Analyst to join our Business Change team in Bristol, supporting management to exploit IT and drive business benefit.The ideal candidate will have a strong analytical and problem-solving ability, with a thorough understanding of client business needs and the ability to translate them into business...

  • GPS Data Analyst

    2 weeks ago

    Bristol, Bristol, United Kingdom Stantec Full time

    We are seeking an ambitious Graduate GIS Analyst to join our collaborative team in Bristol or Cardiff, as part of our 2025 Graduate Programme. You will be responsible for providing high-quality support in the development of our GIS analytical capabilities, delivering key mapping services to the rest of the business.About the RoleAs a Graduate GIS Analyst,...

  • Data and Systems Analyst

    2 weeks ago

    Bristol, Bristol, United Kingdom Gold Group Limited Full time

    Job Title: Data and Systems AnalystAbout the Role:We are seeking an experienced Data and Systems Analyst to join our IS Engineering Solutions team. The successful candidate will assist in the development and validation of requirements, build an understanding of the interaction between tools and business processes, and map process and engineering data against...

  • Financial Analyst

    4 weeks ago

    Bristol, Bristol, United Kingdom Sheridan Maine (Midlands) Full time

    Sheridan Maine (Midlands) is seeking a skilled Financial Analyst to join their team. As a key member of the asset management organization, you will be responsible for processing daily payments, reconciling large client bank accounts, and preparing company and consolidated management accounts.Key Responsibilities:Process daily payments for trusts and...