Customer Service Team Leader

4 days ago


Rotherham, Rotherham, United Kingdom B&M Retail Full time

Key Responsibilities:

As a Customer Service Manager, you will be responsible for leading a team to deliver exceptional customer service in a fast-paced retail environment.

Key Skills and Qualifications:

  • Experience of managing a small to medium-sized team in a retail environment
  • Strong numerical and problem-solving skills
  • A flexible approach and a 'can-do' attitude
  • The ability to think on your feet

About B&M:

We're a rapidly expanding retailer with a commitment to our people. We offer a stable and permanent 40-hour contract, on-the-job training, and a clear path for career progression and internal development.

What We Offer:

  • Job stability and career progression opportunities
  • Amazing on-the-job training
  • 10% store discount across all B&M and Heron Foods stores
  • Access to our exclusive colleague benefits portal
  • Wellbeing support and guidance through our Employee Assistance Programme

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