Parts Sales Team Member
4 days ago
Job Title: Parts Sales Team Member
Role OverviewTps, a leading provider of genuine parts and products, seeks an experienced Parts Sales Team Member to join its national network of TPS Centres. As a key member of the sales team, you will work closely with the Sales Manager and colleagues to deliver business plans and achieve sales objectives.
Responsibilities
- Achieve personal KPIs and revenue targets with key customers
- Diligently identify and meet customer parts requirements
- Leverage product promotions to drive specific sales targets
- IDentify potential sales opportunities within the customer base
- Maintain up-to-date product knowledge and stay informed about competitor activity
- Foster strong working relationships with customers through regular communication
- Provide excellent service by understanding customer needs, responding promptly, and offering expert advice
- Keep customers informed about their credit status in a timely manner
- Collaborate with the Centre team to ensure seamless working relationships and outstanding customer service
- Work with the Sales Manager and others to achieve sales goals and provide a unified approach to sales
- Handle incoming calls and customer inquiries according to KPIs using the approved greeting
- Efficiently use systems to search and order parts
- Complete all required documentation accurately and on time
- Process cash and credit card transactions in line with TPS Guidelines in the Operations Manual
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