Logistics and Customer Service Leader
24 hours ago
Rem Associates Ltd. is seeking a seasoned Logistics and Customer Service Leader to manage the day-to-day activities of their distribution operation. As a key member of the organization, you will be responsible for leading a team of logistics professionals, managing customer relationships, and driving business growth through effective supply chain management.
Job Summary:This role involves leading the distribution operation, managing customer relationships, and driving business growth through effective supply chain management. You will work closely with stakeholders to identify opportunities for improvement and implement changes that benefit the company.
Responsibilities:- Lead the distribution operation, ensuring efficient and effective use of resources
- Manage customer relationships, responding to customer inquiries and resolving issues promptly
- Develop and implement strategies to improve customer satisfaction and service levels
- Collaborate with suppliers and customers to drive business growth and improvement
- Contribute to the broader commercial environment by identifying opportunities for new business and taking responsibility for attracting new and additional business
The ideal candidate will have a Bachelor's degree in a relevant field and at least 5 years' experience in a logistics management role. They will also have a strong understanding of change management principles and experience in delivering major projects.
Requirements:- Bachelor's degree in a relevant field (e.g., logistics, supply chain management)
- Minimum 5 years' experience in a logistics management role
- Strong understanding of change management principles
- Experience in delivering major projects
The estimated salary for this role is £70,000-£90,000 per annum, based on industry standards and location. We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
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