Customer Representative
6 days ago
Key Responsibilities
To deliver an exceptional shopping experience for our customers, we require colleagues who prioritize customer needs above all else. As an ambassador of our brand, you will be the voice of our customers, helping us to continually improve and exceed expectations.
What You'll Do
- Provide efficient and personalized service to our customers, both on the shop floor and at service points.
- Maintain a clean and tidy store environment, ensuring our shelves are always stocked with products.
- Monitor and achieve daily sales targets, priorities, promotions, and selling opportunities.
- Proactively engage with customers to understand their needs, make recommendations, and deliver remarkable service throughout their visit.
- Utilize digital tools and communication channels to deliver exceptional customer service.
- Take ownership of planning and managing your workload efficiently.
- Demonstrate a good level of digital capability.
About Us
Marks and Spencer is committed to an active Inclusion, Diversity, and Equal Opportunities Policy, starting with our recruitment and selection process. We are happy to discuss flexible working arrangements.
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