CTRM Project Manager

7 days ago


City of London, Greater London, United Kingdom Marcus Donald People Full time
About the Role

We are seeking a highly skilled CTRM Project Manager to join our team at Marcus Donald People. The successful candidate will be responsible for managing the CTRM project from initiation to closure, ensuring that it is delivered on time, within budget, and to the required quality standards.

Key Responsibilities:

  • Understanding the CTRM project scope, schedule, deliverables; and working closely with internal stakeholders to recognise their needs and expectations;
  • End-to-end program management – project initiation, planning, execution, control, and closure;
  • Collaborating effectively with internal stakeholders, both in-person and through remote working models as needed;
  • Interfacing with the ERP, CTRM implementation partner who will work remotely;
  • Transition and change management – pre, during and post project implementation;
  • Project stakeholder management – working closely with internal and external stakeholders;
  • Partner relationship management – maintaining a healthy working relationship without compromising on deliverables and outcomes;
  • Project scope and schedule management;
  • Driving periodic project reviews and mitigating risks with due diligence and a data-driven approach;
  • Escalating project issues to the senior management when needed;
  • Contributing to the delivery of all aspects of the project and services: controlling and reporting on project activities, systems, and information security;
  • Driving accountability and continual service improvements - reviewing support practices, performing trend analysis on key operational metrics, ensuring a high focus on end-to-end project delivery;
  • Improving support experience for quality results by studying, evaluating, and redesigning processes, establishing and communicating service metrics, monitoring and analysing results, and implementing changes;
  • Implementing process optimisation, improvements, and modernisation initiatives where appropriate;
  • Identifying process inefficiencies and compliance issues, and implementing strategic solutions;
  • Participating actively and collaborating within the tech and external team, providing feedback on current day-to-day activities, and recommending improvements.

The ideal candidate will have hands-on experience of implementation projects such as implementation of ERP/CTRM or similar migration projects, as well as exposure to commodity trading businesses within varying functions to support implementation at all levels.

Salary: £60,000 - £80,000 per annum (dependent on experience).



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