Crisis Support Specialist

1 month ago


Redditch, Worcestershire, United Kingdom South Warwickshire & Worcestershire Mind Full time

South Warwickshire and Worcestershire Mind is seeking a skilled Crisis Support Specialist to provide out-of-hours mental health support in a welcoming environment.

The Safe Haven service aims to prevent escalation of mental health problems, improve wellbeing, and increase independence through its twilight telephone and face-to-face support.

Main Responsibilities:

  • Provide 1:1 confidential emotional support over the telephone and face-to-face
  • Offer advice and emotional support to individuals
  • Welcome new referrals to the Safe Haven
  • Maintain accurate case records
  • Signpost and refer to alternative support as required
  • Organise engaging activities for attendees

The ideal candidate will be a great listener with strong emotional intelligence. Estimated salary: £28,000 - £32,000 per annum.



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