Technical Support Professional

1 week ago


City of London Greater London, United Kingdom Premier Group Recruitment Full time £28,000 - £30,000

Job Description:


As a Technical Support Professional, you will play a crucial role in delivering exceptional customer service to our clients. You will be responsible for resolving technical issues via phone, email, or on-site visits.


Responsibilities:


  • Familiarity with ITIL frameworks and processes
  • Proficient in Office 365 (E3, E5, EMS/Azure, IaaS) with experience in troubleshooting and resolving complex issues
  • Strong analytical and problem-solving skills with the ability to work independently and as part of a team
  • Excellent written and verbal communication skills with the ability to articulate technical information to non-technical stakeholders

What We Offer:


The estimated salary for this position is £28,000 - £38,000 per annum. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, pension scheme, and paid annual leave.



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