Warranty Administrator

4 weeks ago


Croydon, Greater London, United Kingdom The Recruitment Solution Full time
Warranty Administrator Job Opportunity

The Recruitment Solution is seeking an experienced Warranty Administrator to join their team at their central warranty office in Croydon. As a key member of the group, you will provide administrative support to ensure full compliance with all manufacturer warranty systems and minimize the risk of warranty audit failure.

Key Responsibilities:
  • Monitor claim progress through accessing manufacturer systems on a weekly basis
  • Carry out dealership warranty audits in line with the agreed timetable
  • Maintain good working relationships with manufacturer warranty departments
  • Monitor daily and weekly warranty reports
  • Ensure compliance with company policies and industry guidelines
  • Prompt action must be taken to resolve issues identified before manufacturer audits take place
  • Regularly check manufacturer warranty bulletins for new developments and promote best practice across the division
  • Submit accurate warranty and goodwill claims on a daily and weekly basis
  • Liaise with dealerships and manufacturers
  • Ensure all warranty claims submitted comply with manufacturers' published manuals/repair time schedules and all invoices on the warranty debtor accounts are legitimate claims
  • Help achieve industry-leading standards of process efficiency and cost control

This is an excellent opportunity to work with a well-respected, privately owned group and receive high-quality manufacturer training. If you are a motivated and organized individual with a passion for administrative support, we encourage you to apply for this role.



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