Customer Service Ambassador
3 weeks ago
Unlock Your Potential in the Heart of London
Luxury hospitality is not just about providing exceptional service, it's about creating unforgettable experiences for our guests.
We are seeking a highly skilled Customer Service Ambassador to join our team at the London Marriott Canary Wharf Hotel & Executive Apartments.
This is an excellent opportunity for someone who is passionate about delivering outstanding customer service and making every guest feel valued and respected.
A Day in the Life of a Customer Service Ambassador:
- Warmly greet all guests with a smile and a friendly demeanor
- Answer, record, and process all guest requests, questions, or concerns via telephone, email, and Mobile Chat
- Work collaboratively with other departments to ensure seamless service throughout the guest's stay
- Provide services that meet and exceed guest expectations at every turn
The Ideal Candidate:
- Has a proven track record in working in a customer-focused environment
- Is proactive and has excellent communication skills
- Is able to work well under pressure and as part of a team
Benefits and Rewards:
- A competitive salary of approximately £22,000 per annum (dependent on experience)
- A unique opportunity to be part of an award-winning international brand
- World-class training and development programs tailored to enhancing your skills
- Discounted room nights and food and beverage
- Complimentary laundry and free meals on duty
- Access to fabulous and flexible benefits to help you in and out of work
About Marriott International:
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
We believe in valuing diversity, equity, and inclusion and strive to create a workplace where everyone feels welcome and empowered to contribute their best work.
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