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Trade Counter Sales Associate

2 months ago

Bedford, Bedford, United Kingdom SIG plc Full time

Job Summary:

SIG plc is seeking a highly motivated and customer-focused Trade Counter Assistant to join our team. As the face of our company, you will be responsible for providing exceptional customer service to our valued customers, both in person and over the phone.

Key Responsibilities:

  • Engage with customers to understand their needs and provide product information and recommendations.
  • Process customer transactions accurately and efficiently.
  • Work collaboratively with the sales team to achieve sales targets.
  • Provide support to the yard team as required, including forklift operations.
  • Develop and maintain a thorough knowledge of our products and services.

Requirements:

  • Previous experience in a customer-facing role, preferably in the construction industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Basic math skills and accuracy when handling cash and credit transactions.
  • Availability to work a variety of shifts, including weekends and holidays.

What We Offer:

  • A highly competitive salary with annual pay award and excellent bonus scheme.
  • 25 days holiday + 8 bank holidays, plus a company closed period during Christmas.
  • A great pension scheme with employer contributions.
  • Money-saving benefits, including retail discounts and a cycle-to-work scheme.
  • A Share Incentive Scheme.

About Us:

SIG plc is a leading specialist merchant of roofing-related products and services. We are committed to creating a fair and inclusive environment where employees feel safe, proud, and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.