Charity Retail Assistant Manager
1 week ago
About the Role
We are seeking a highly skilled and motivated individual to join our team as a Charity Retail Assistant Manager. As a key member of our shop team, you will be responsible for supporting the Shop Manager in delivering exceptional customer service and driving sales growth.
Key Responsibilities
- Work closely with the Shop Manager to maximise profit and achieve a great shopping experience for our customers.
- Coach a team of volunteers to be the best they can be, encouraging new ideas and ways of doing things.
- Drive a culture of continuous improvement, constantly reviewing KPIs and performance data to gain insight into what works and what doesn't.
- Be passionate about PDSA as a charity and raise awareness of what we do with every customer.
About You
To be successful in this role, you will have a proven track record in the retail sector delivering sales targets, knowledge of what constitutes great customer service, and skills to instil your passion and abilities in your team.
About the Benefits
We are a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. We offer a wide range of benefits, including flexible working options, 25 days holiday, an additional Wellbeing Day, and a generous pension scheme.
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