Skincare Advisor Position for Skincare Experts

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Skin + Me Full time

Skin + Me is a revolutionary skincare company that's changing the face of skincare. We're on a mission to provide expert-approved, accessible skincare solutions that work.

As a highly skilled Skincare Sales Advisor, you'll be part of our team in John Lewis, Newcastle, working closely with customers to understand their skin goals and provide personalized recommendations.

This role involves providing exceptional customer service, demonstrating product knowledge, and building strong relationships with customers to drive sales and achieve business goals. You'll enjoy a competitive salary, commission structure, and benefits package, including highly discounted Skin + Me products, exclusive training opportunities, mental health support, and more.

Your Key Responsibilities:

  • Deliver outstanding customer service on the Skin + Me counter, ensuring every interaction is positive and personalized
  • Maintain a well-stocked and visually appealing shop floor, always ready for customers
  • Approach customers confidently, listen effectively, and recommend products tailored to their needs
  • Effectively manage customer queries, problem-solve, and resolve issues promptly
  • Achieve individual targets and contribute to team targets to meet and exceed store goals
  • Develop strong relationships with colleagues, store teams, brand partners, and external stakeholders

About You:

  • You have a passion for skincare and a proven ability to provide exceptional customer experiences
  • You stay up-to-date with industry trends, have a desire to learn, and are enthusiastic about skincare
  • You possess excellent communication and interpersonal skills, with a collaborative nature and a sales-driven mindset
  • You're adaptable, resilient, and committed to meeting and exceeding targets

Why Choose Skin + Me?

  • A dynamic, entrepreneurial start-up environment where no two days are the same
  • The opportunity to make a real difference in people's lives, improving millions of lives through accessible skincare solutions
  • A culture of growth and development, with broad experience across your role and ongoing training and support


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