Sales Performance Advisor
4 weeks ago
Everflow is a multi-utility retail company forming part of the Everflow Group. We are the fastest growing water retail company in the UK, with a focus on SME businesses. As a key member of our diverse and fast-paced team, you will be the first point of contact for customer enquiries as well as outbound calling for cross-selling multiple utilities and winning new business.
Role Overview
We are seeking an experienced and high-performing Direct Sales Advisor to join our team in providing an unrivalled service to our customers while cross-selling multiple utilities and winning new business. Your responsibilities will include cross-selling multiple utilities and additional Everflow products, using our custom-built system to generate quotations to new and existing customers, and dealing with a high volume of outbound and inbound calls to customers.
Key Responsibilities
• Cross-selling multiple utilities and additional Everflow products
• Using our custom-built system to generate quotations to new and existing customers
• Dealing with a high volume of outbound and inbound calls to customers
• Accurately inputting outcomes to Sales Force CRM
• Offering quotations to business customers and closing business
• Objection handling
• Listening to the customers' needs
• Assisting where possible with the customers' queries
• Managing and prioritising workload on a daily basis to ensure high levels of effective productivity
Requirements
• Strong and proven ability to exceed sales targets
• Exceptional attention to detail
• The confidence and work ethic to talk with lots of business owners every day
• The enthusiasm to overcome challenges and talk about Everflow with passion and pride
• Strong relationship building skills to instantly build a rapport with a wide variety of people
• The right attitude to enjoy the test of closing a sale and working to targets
• UK telecoms or other utility industry knowledge (highly desirable)
• Working to a high standard with good timekeeping
• Ability to prioritise and manage own workload
• The ability to cope well under pressure
• Self-motivated and a team player
• IT Literacy (Microsoft Office)
• Flexibility with hours during busy periods
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