Nursing Home Operations Director

3 weeks ago


Norwich, Norfolk, United Kingdom TRCGroup Full time
About the Position

We are currently seeking a highly experienced and skilled Nursing Home Manager to join our team at TRCGroup. As a leading recruitment agency, we take pride in providing our clients with top talent, and we believe this role will be an excellent fit for the right candidate.

Key Responsibilities
  • Lead the Nursing Home Team: Provide strategic direction and oversee the daily operations of the nursing home, ensuring it runs smoothly and efficiently.
  • Recruit and Retain Staff: Attract and hire skilled care professionals, and implement effective strategies to retain them, promoting a culture of kindness, compassion, and empathy within the team.
  • Regulatory Compliance: Ensure the nursing home meets all regulatory requirements, including those set by the Care Quality Commission (CQC), and maintain excellent standards of care and support.
  • Financial Management: Manage the nursing home's budget, ensuring financial targets are met and costs are effectively managed.
  • Marketing and Business Development: Develop and implement a strategic marketing plan to maintain full occupancy and promote the home's services to potential residents, families, and stakeholders.
  • Communication and Relationship Building: Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns.
  • Administrative Tasks: Oversee all records to ensure the home's administrative tasks are completed in a timely and efficient manner.
  • Performance Evaluation and Risk Management: Continuously monitor and evaluate the home's performance, identifying areas for improvement and implementing necessary changes, while managing and mitigating risks effectively to ensure a safe and secure environment for residents and staff.
Requirements
  • Previous experience managing a nursing home.
  • A strong working knowledge of CQC standards with a proven record of working towards achieving Outstanding ratings.
  • Excellent communication skills and the ability to maintain effective working relationships with internal and external professionals, families, and visitors.
  • A proven track record of marketing and business skills within the private care sector, running a commercially successful care home.
  • Enthusiasm and passion for developing high levels of person-centred care.
  • Ability to actively participate in the growth and development of the care service.
What We Offer
  • Comprehensive induction and training programme.
  • Opportunities for career development and progression.
  • Blue Light Card Scheme.
  • Fully funded DBS disclosure.
  • Annual NMC PIN renewal paid.
  • Excellent performance-related bonus.
  • Additional bonuses based on excess profit.
  • 25 days annual leave plus bank holidays entitlement.

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