Network Operations Assistant

13 hours ago


Reigate, Surrey, United Kingdom MFK Recruitment Full time
Job Summary

We are seeking a skilled Technical Help Desk Technician to join our team as a 1st Line IT Support Technician. This role involves providing technical support to our clients in Surrey, resolving escalated incidents, and maintaining accurate records using IT Service Management tools.


Main Responsibilities
  • To resolve incidents escalated from 1st line support team
  • To keep accurate records of all site information using IT Service Management tools
  • Configuration and maintenance of devices with Microsoft Endpoint Management

Skills and Qualifications
  • A minimum of 12 months of commercial experience in an IT Support role
  • Basic Networking: Configuring, maintaining & troubleshooting
  • Microsoft technologies: 365, Azure, Windows, AD, Server OS

Benefits Package

This role offers a competitive salary, flexible work hours, and a willingness to travel to customer sites within Surrey.



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