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Automotive Customer Service Specialist

2 months ago


Castleford, Wakefield, United Kingdom Trust Ford Full time

Join a team where you are valued and rewarded.

At Trust Ford, we prioritize your growth and well-being. You will be immersed in a nurturing environment that fosters collaboration and success among colleagues. We are committed to providing a competitive compensation package, including significant discounts on vehicles, and our innovative work practices will ensure a balanced work-life experience. From day one, we will support your career journey with a comprehensive onboarding process and a strong focus on professional development.

We are seeking a Automotive Customer Service Specialist who can meet deadlines and manage sensitive information with discretion. Ideal candidates will possess outstanding communication abilities and have a background in sales or customer service. We value individuals who demonstrate passion, dedication, and a willingness to enhance team performance and customer satisfaction.

By joining our welcoming local team, you will find that we invest in both our employees and our business. Our extensive training and development program, including time at our residential induction academy, along with performance-related bonuses, 33 days of annual leave, and additional benefits, ensures you receive the recognition you deserve.

  • Are you a collaborative team member?
  • Is customer satisfaction your priority?
  • Do you excel in organizational skills?
  • Can you elevate the standard of customer service?

With our generous benefits and structured training approach, we offer stability and ample opportunities for advancement. If you are looking for a fulfilling career, we encourage you to explore this opportunity.

This position offers a hybrid work model, combining on-site and remote work (initially, the first three months will be office-based full-time, transitioning to a hybrid model from the fourth month).

In addition to a competitive salary, the right candidate will enjoy:

  • Leading industry compensation package
  • 33 days of annual leave (including public holidays) with options for leave purchase and sale
  • Commission-based bonus structure
  • Pension plan and life insurance
  • Employee vehicle purchase program
  • Discounts on service, body shop, and parts
  • One day per year dedicated to volunteering for a charity of your choice
  • Cycle-to-work purchase initiative
  • Access to an employee discount platform

WE SUPPORT FLEXIBLE WORKING ARRANGEMENTS.