Field Support Engineer

14 hours ago


Lancing, United Kingdom Cloud 9 Recruitment Full time
About Cloud 9 Recruitment

We are a dynamic recruitment agency looking for a Field Support Engineer to join our team. With a strong focus on customer satisfaction, we offer a comprehensive benefits package and competitive salary.

Job Description:
  • Perform routine maintenance and service tasks on customer equipment, including emergency breakdowns.
  • Liaise with the field service team to schedule and coordinate jobs efficiently.
  • Schedule and coordinate jobs to meet tight deadlines, ensuring all equipment is in specification.
  • Prepare detailed reports and documents for office support.
  • Train operation and maintenance staff where necessary.
Key Responsibilities:
  • Carry out planned day-to-day maintenance and service tasks, responding to emergencies as required.
  • Liaise with colleagues to troubleshoot issues and resolve problems.
  • Schedule and coordinate jobs to meet tight deadlines, ensuring safe working conditions.
  • Ensure all equipment is in specification.
Requirements:
  • Excellent mechanical, electrical, and pneumatic skills.
  • At least 3 years' experience in a similar role, preferably within the food industry.
  • Experience in repairing thermoformers, flow wrappers, vertical/horizontal baggers, multi-head weighers, and tray sealers.
  • Customer-focused with the ability to work on own initiative.
Salary and Benefits:

We offer a competitive salary of £42k - £52k depending on experience, plus company vehicle, mobile phone, laptop, and overtime after 40 hours.


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