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Administrative Lead for Medical Office Operations
2 months ago
Job Summary
We are seeking an experienced Administrative Lead to join our team at Accoravillage. As an Administrative Lead, you will be responsible for overseeing the day-to-day operations of our medical office, ensuring seamless execution of administrative tasks, and providing exceptional support to our healthcare team.
Key Responsibilities
- Administrative Support
- Provide administrative assistance to the medical team, including scheduling appointments, managing patient records, and handling correspondence.
- Operational Management
- Oversee the daily operations of the medical office, ensuring efficient use of resources and adherence to company policies and procedures.
- Manage inventory, supplies, and equipment, ensuring timely ordering and maintenance.
- Customer Service
- Provide exceptional customer service to patients, families, and healthcare professionals, responding to inquiries and resolving issues in a timely and professional manner.
- Team Collaboration
- Collaborate with the medical team to ensure seamless execution of administrative tasks, including scheduling, billing, and insurance claims.
- Performance Monitoring
- Monitor and report on key performance indicators, including productivity, quality, and customer satisfaction.
Requirements
- Proven experience in medical office administration, with a focus on operations management and customer service.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer
- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A competitive salary and benefits package, including health insurance, retirement savings, and paid time off.
- The chance to make a meaningful contribution to the healthcare team and support the well-being of our patients and families.
