Service Coordinator

4 weeks ago


Hounslow, Greater London, United Kingdom Rentokil Initial Full time

Urban Planters is a leading provider of plant-based solutions, and we are seeking a highly organized and detail-oriented Service Administrator to join our team.

The successful candidate will be responsible for coordinating service visits with clients, loading service dockets to service technicians' phones, and ensuring all weekly dockets are completed.

Key responsibilities include:

  • Booking service visits with clients and managing schedules
  • Loading service dockets to service technicians' phones and sending dockets to clients
  • Answering calls from service technicians, customers, and management, and resolving queries or escalating to relevant personnel
  • Assisting the Operations Team with day-to-day administrative tasks
  • Liaising with suppliers and placing orders as required
  • Assisting with the raising of purchase orders
  • Supporting the vehicle fleet, including MOT bookings, servicing, and vehicle hire as necessary

To be considered for this role, you will ideally have:

Strong communication and interpersonal skills

Excellent organizational and time management skills

Ability to work effectively as part of a team

Strong attention to detail and accuracy

Ability to deliver tasks and work to deadlines

We offer a competitive salary, job stability and security, progression opportunities, and a range of benefits, including an Employee Assistance Program and a Refer a Friend Bonus Scheme.



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