Senior Operations Manager

4 weeks ago


Lincoln, Lincolnshire, United Kingdom Stonegate Group Full time

Senior Operations Manager

About the Role

We are seeking a highly skilled Senior Operations Manager to lead our Lincoln venue. As a key member of our team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining high standards of service.

Key Responsibilities:

  • Lead by example, inspiring and motivating our team to deliver outstanding service and unforgettable experiences.
  • Effectively manage pre-booked sales, ensuring seamless execution of private events and parties while maximizing revenue opportunities.
  • Foster strong relationships with guests, suppliers, and the local community to drive repeat business and enhance brand loyalty.
  • Ensure compliance with all health, safety, and licensing regulations, maintaining a safe and welcoming environment for both guests and staff.

What We Offer:

  • Possibility to earn up to 30% of your salary in bonus
  • Award-winning training and development programmes
  • 25% off Food & Drink for you and ALL your friends in over 800 sites
  • Referral scheme of up to £1,000 per person
  • Private Medical Insurance
  • Dental Insurance
  • Employee Assistance – Licence Trade Charity

About Us:

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld.



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