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Senior IT Support Specialist

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Latcom plc Full time
3rd Line IT Support Engineer

Latcom plc is seeking a skilled 3rd Line IT Support Engineer to join our team in Newcastle. As a 3rd Line IT Support Engineer, you will be responsible for providing advanced technical support to our clients. The ideal candidate will have experience in Active Directory, Windows Server, Azure 365, and SQL. Additionally, you should have knowledge of Hyper-V, VMWare, and Enterprise storage technologies. Excellent communication skills and experience with ITIL are also essential.

Key Responsibilities:
  • Provide advanced technical support to clients
  • Troubleshoot complex IT issues
  • Collaborate with the team to resolve technical problems
  • Develop and implement technical solutions

What We Offer:
  • Opportunity to work with a leading IT company
  • Competitive salary and benefits package
  • Training and development opportunities
  • Flexible working hours

Requirements:
  • Full driving license and car
  • Experience in ITIL and technical support
  • Excellent communication skills

How to Apply:
Please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you.