Quality Assurance Specialist
4 weeks ago
Plexus is seeking a highly skilled Quality Engineer II to lead the determination of non-conformance and customer complaints through containment, root cause, corrective action, and audits. This role is responsible for ensuring product compliance to customer specifications and industry standards.
Key Responsibilities- Develop and deploy metrics for the Quality Management System (QMS) at the site to ensure appropriate monitoring of the health and compliance of processes.
- Ensure products comply with customer specifications, industry standards, regulatory requirements, and Plexus standards. Approve all changes and deviations from established guidance, including Engineering Change Orders (ECOs).
- Lead creation and maintenance of Master Validation Plans, when required, and ensure compliance. Support creation and execution of documents for validation.
- Support external customer audits and internal audit activities. Recertify and surveil Quality Management System (QMS) audits.
- Lead product-related Corrective and Preventive Action (CAPA) discussions and closures.
- Ensure continuous quality compliance during manufacturing operations. Monitor on-going manufacturing operations to ensure quality issues are quickly addressed; provide quality alerts and lead containment and purges, when required.
- Develop the inspection strategy for receiving inspection, pre-ship inspection, and out-of-box-audits. Ensure Certificates of Compliance are created and maintained, including documentation of deviations.
- Ensure creation and maintenance of manufacturing quality history documentation, as required.
- Bachelor's degree and a minimum of 2 years of related experience; or equivalent work experience.
- A combination of education, experience, and time in field will be taken into consideration, and internal candidates may have distinct requirements tailored to their demonstrated skills and contributions within the organization.
- Ability to work well in fast-paced manufacturing environment.
- Strong ability to identify and solve problems proactively using structured problem-solving tools, including making timely and effective decisions.
- Apply systemic data analysis and problem-solving to address a full range of technical and organizational problems with creativity, imagination, confidence, and responsibility.
- Ability to design and conduct experiments, as well as to analyze, interpret, validate, and communicate data to key stakeholders.
- Ability to seek out best practices and apply them within their assigned area.
- Ability to design a system or process to meet desired needs within realistic constraints such as economic, efficiency, repeatability, environmental, health, and safety. Includes documentation and controls to ensure long-term sustainability.
- Ability to become a Subject Matter Expert for an assigned system or process.
- Ability to coach and mentor technicians and other support staff within assigned areas of expertise.
- Ability to operate effectively in a cross-functional team environment.
- Ability to effectively lead projects involving cross-functional team members.
- Role will support operational teams in a manufacturing environment with required personal protective equipment. Facilities include comfortable temperatures, repetitive low noise level, and suitable lighting for required tasks. May require walking, standing, and sitting, using a computer, and other office equipment. Direct interaction with people and equipment is event-driven and will include activities related to inspecting, qualifying, troubleshooting, and improving jigs, fixtures, and manufacturing methods using different types of components or material. Role may require working individually on tasks with a prolonged focus on written material, working collectively as part of a team of various disciplines and backgrounds, and working in multiple software systems.
- Less than 40%
Plexus is a workplace centered on collaboration and integrity. We value work-life balance through a flexible work environment and an inclusive environment that values diverse backgrounds, experiences, and expertise. We offer flexible career paths across a variety of disciplines, innovative design solutions, and state-of-the-art technology that improves lives. We encourage our employees to participate in outreach activities with charities, local schools, universities, and colleges and to promote careers in the STEM fields.
We offer a range of attractive benefits, including a bespoke development plan, online learning and formal development programs, full-time, permanent employment contract, enhanced pension contributions, 33 days of annual leave (inclusive of public holidays), paid family leave, private medical insurance, group income protection insurance, Employee Assistance Program (EAP), Electric Vehicle Salary Sacrifice Scheme, Cycle to Work Scheme, Volunteer Time Off, Flexible Hybrid Working Available (role-dependent), Life Assurance, Occupational Health, Vision Care Discounts, Discount Schemes, Company Sick Pay Scheme, Onsite Gym/Discounted Gym.
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