Administrative Support Specialist

4 days ago


Pershore, Worcestershire, United Kingdom Adecco Full time

Are you a detail-oriented and customer-focused professional with excellent communication skills? We are seeking a talented Office Administrator to join our client's team in a fast-paced manufacturing environment. In this role, you will be a crucial part of our client's customer service team, ensuring that all interactions with customers are handled professionally and efficiently. This is a full-time, permanent position, offering a competitive salary and excellent benefits. Key responsibilities include:

* Providing exceptional customer service by responding to enquiries and resolving issues promptly and accurately
* Processing customer orders, ensuring accuracy and attention to detail
* Working closely with internal teams to ensure timely delivery of products and services
* Managing customer accounts and maintaining accurate customer records
* Proactively identifying opportunities to improve customer service processes and procedures
* Assisting with administrative tasks as required

Requirements:

* Previous experience in a customer service role, ideally within a manufacturing or similar industry
* Excellent communication skills, both verbal and written
* Strong attention to detail and accuracy
* Proactive and self-motivated, with the ability to work effectively under pressure
* Proficient in using CRM systems and Microsoft Office Suite
* Ability to work well within a team and collaborate with colleagues across different departments

Our client is a leading manufacturing company known for their high-quality products and exceptional customer service. They pride themselves on their team-oriented culture and commitment to employee development. You will have the opportunity to work with a supportive and dynamic team, where your contributions will be valued and recognised. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role, your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.



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