Vehicle Service Technician

1 week ago

Bury, Borough of Bury, United Kingdom Renault Full time

Job Role

As a skilled Vehicle Service Technician, you will be responsible for carrying out inspections and service routines, repairs and testing of vehicles in a professional and safe manner, meeting manufacture standards and timeframes as required, contributing to an outstanding Guest Experience.

Key Responsibilities and Duties

  • Test and diagnose vehicle faults, interpreting repair order instructions and technical information.
  • Plan necessary work and order parts to ensure vehicles are ready as promptly as possible.
  • Carry out all servicing and repairs as per manufacturer standards and with effective use of time and resources, using appropriate vehicle protection.
  • Discuss any work requiring specialist skills with the Workshop Supervisor/Controller.
  • Accurately report vehicle faults and work carried out for ease of reference by service reception, including detailed actions carried out.
  • Observe relevant health and safety procedures, including the use of protective clothing and equipment.
  • Maintain working area, tools and equipment in a safe and clean condition.
  • Maintain correct warranty procedures and clocking details in line with defined company procedures.
  • Return all exchanged parts to the Parts department.
  • Carry out MOT testing of vehicles and complete necessary paperwork in line with required regulations.
  • Recover defective or damaged vehicles in line with the Supervisor's instructions.
  • Maintain knowledge of technical developments through attending training courses as required by the Manager.
  • Maintain quality standards of dress, attitude, guest care, honesty and health and safety in order to portray a professional image to guests at all times.
  • Adherence to all company policies and procedures.

Work Pattern

This is a Full-Time position:

  • Monday – Friday (08:30 – 17:30)
  • Saturdays on a rota basis 1 in 2 (08:30 – 12:30)

Requirements

  • Full UK Driving Licence with no major endorsements.
  • Minimum Level 3 NVQ in Light Vehicle Maintenance or a relevant level of work experience as an automotive technician.
  • Be enthusiastic, respectful and friendly to guests and colleagues.
  • Possess a positive / can-do attitude.
  • Have the passion and ability to deliver an outstanding guest experience.
  • Possess high levels of integrity and drive to succeed.

We offer a competitive salary, bonus/commission, overtime opportunities, training/qualification opportunities, 31 days paid annual leave (including bank holidays), preferential rates for servicing, MOTs and parts, fantastic discounts on vehicle sales, access to a vehicle Flexi-lease affinity scheme through SOGO www.sogomobility.co.uk, pension scheme, life insurance benefit, cycle to work scheme, associate award events, length of service recognition scheme, and associate assistance programme (AAP) - confidential access to a range of support and advice, including a confidential helpline, counselling sessions, access to a doctor 24/7, physio advice and support from other health experts.

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