IT Infrastructure Support Technician
5 days ago
Digital Waffle is seeking an experienced IT Infrastructure Support Technician to join its IT team in Coventry. In this exciting role, you will provide first-line support for business applications and ensure the smooth operation of IT systems.
You will have a strong background in IT support and a proven ability to troubleshoot complex technical issues. Additionally, you will possess excellent communication skills and be able to collaborate effectively with colleagues and stakeholders.
Key Responsibilities:
- Provide first-line support for business applications and IT systems
- Investigate and resolve technical issues in a timely and efficient manner
- Collaborate with cross-functional teams to identify and address technical issues
- Develop and maintain knowledge base articles and documentation
Requirements:
- Bachelor's degree in Computer Science or related field
- Minimum 3 years' experience in IT support and troubleshooting
- Expertise in MS SQL Server and data analysis
- Strong analytical and problem-solving skills
- Ability to work effectively in a team environment
Estimated Salary: £28,000 - £35,000 per annum.
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