Assistant Team Lead

3 weeks ago


Birmingham, Birmingham, United Kingdom South Full time

Job Overview

We're seeking a talented individual to fill the role of Assistant Manager at South. As a key member of our team, you will be responsible for providing exceptional customer service, managing shifts, and ensuring seamless operations across the venue.

Key Responsibilities

  • Deliver outstanding guest service, addressing complaints and escalating issues as needed
  • Manage shifts, covering various areas of the venue
  • Adhere to company standards and service levels to drive sales, minimize costs, and optimize labor utilization
  • Participate actively in all aspects of venue operations, from gaming to food, beverage, events, sports, and labor
  • Create a team-focused environment, fostering a professional and motivating atmosphere for all team members

What We Offer

  • 28 days of holiday per year
  • Free access to venue activities, including bowling, for you and up to three guests during off-peak hours
  • 25% discount on food and drinks
  • Participation in social activities throughout the year, as outlined in our team social calendar
  • Access to our team wellbeing app, promoting mental health awareness and wellbeing
  • Cycle-to-Work scheme in partnership with Halfords
  • Refer a friend scheme
  • Early access to a portion of your salary and various benefits through our partnership with Wagestream

Requirements

  • Fluency in written and spoken English and the right to work in the UK

How to Apply

Get in touch to learn more about this exciting opportunity and how you can be a part of our team at South.



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