Assistant Manager

2 weeks ago

Norwich, Norfolk, United Kingdom City Pub's Full time

Job Summary:

We are seeking a highly motivated and experienced Assistant Manager to lead our team in our stylish, food-focused pub. As a key member of our management team, you will be responsible for delivering exceptional customer service, managing a high-performing team, and driving sales growth.

Key Responsibilities:

  • Lead a team of servers, bartenders, and kitchen staff to ensure seamless service delivery and high customer satisfaction.
  • Manage inventory, labor costs, and cash handling to maintain profitability and efficiency.
  • Develop and implement sales strategies to drive revenue growth and increase customer loyalty.
  • Collaborate with the management team to achieve business objectives and improve overall performance.
  • Provide exceptional customer service, resolving any issues promptly and professionally.

Requirements:

  • Proven experience in a similar role, preferably in the hospitality industry.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong business acumen, with a focus on sales growth, customer satisfaction, and operational efficiency.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Commitment to ongoing learning and development, with a passion for the hospitality industry.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Access to ongoing training and development programs.
  • A fun and rewarding work experience, with a focus on delivering exceptional customer service.

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