Hospitality Manager

3 weeks ago


Hitchin, Hertfordshire, United Kingdom Anglian Country Inns Full time
About the Role

We are seeking an experienced and skilled Bar Manager to join our team at Anglian Country Inns. As a Bar Manager, you will be responsible for creating a warm and welcoming environment for our guests.

Responsibilities include:

  • Supporting the site in creating a great and welcoming environment
  • Managing bar stock, ordering, cellar conditioning and cleanliness and hygiene
  • Encouraging the team to take pride in their work and provide highest standards of service
  • Striving for excellence in all you do and driving repeat custom and sales in the bar
  • Managing guest requests and opportunities to go above and beyond for our guests
  • Effectively managing guest complaints and escalating if required
  • Recognising and celebrating the successes of your team
  • Communicating effectively with managers, your team and the guests

What's in it for you?

We offer a range of benefits including:

  • Generous discount across all ACI sites on both food and drink
  • Regular trips out to suppliers locally and internationally
  • Great share of tips and tronc
  • Staff Accommodation available
  • Staff meals on shift
  • Rising Stars program for career progression within the company
  • Cycle to work scheme
  • “Live your life”, charity day off each year
  • Wine at cost


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