Housing Solutions Specialist for Complex Needs

4 weeks ago

Grays, United Kingdom Carrington West Full time

Carrington West is seeking a Housing Solutions Specialist for Complex Needs to join their team on a contract basis. This role offers a unique opportunity to make a meaningful impact in addressing homelessness and supporting vulnerable individuals.



The ideal candidate will have a strong background in housing or social services, particularly working with complex, vulnerable client groups in high-stakes situations. Excellent interpersonal, mediation, and negotiation skills are essential, along with a problem-solving mindset and the ability to handle sensitive cases calmly under pressure.



The Role

Key Responsibilities


  • Develop tailored housing solutions and interventions for clients at risk of homelessness, providing support to keep them off the streets and into secure housing.
  • Take the lead on high-need cases, often involving court reviews, multi-agency meetings, and in-depth assessments to deliver positive outcomes.
  • Engage with landlords, healthcare providers, social services, and support agencies to provide wraparound care for clients.
  • Conduct outreach and promote alternatives to social housing, offering clients a broad view of available housing options, including private rentals and supported housing.
  • Document case details meticulously, produce statutory decision letters, and track client progress effectively.


Requirements


  • Strong background in housing or social services, particularly working with complex, vulnerable client groups in high-stakes situations.
  • Excellent interpersonal, mediation, and negotiation skills, with a problem-solving mindset and the ability to handle sensitive cases calmly under pressure.
  • Up-to-date understanding of housing legislation, such as the Homeless Reduction Act 2017, and familiarity with local housing solutions.
  • A passion for customer care, equality, and continuous improvement, ensuring every individual receives fair, high-quality service.


About the Benefits

Carrington West offers a competitive salary of £35,000 - £45,000 per annum, depending on experience. This role provides a unique opportunity to make a meaningful impact in addressing homelessness and supporting vulnerable individuals.



Other Information

Candidates must have the right to work in the UK to be considered for this role. If you are interested in this role and meet the criteria, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful.



Carrington West is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We are committed to diversity and inclusion and aim to create a working environment that is welcoming and inclusive to all.



Please note that by applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.



Carrington West is a leading specialist recruitment agency in the UK, with over 100 years of combined experience in this market. We are proud to offer a range of services, including recruitment, training, and consultancy, to support our clients and candidates.

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