Expert Netsuite Support and Development Role
1 week ago
We are ClearCourse, a fast-growing business looking for a NetSuite Support and Development Analyst to join our team. As a key member of our established and high-performing team, you will be responsible for creating maximum efficiency and effectiveness when it comes to processes, systems, and controls relating to NetSuite.
Job Description- Manage support-related resources, NetSuite Support Configuration, development of support knowledgebase, SLA reporting, upskilling, and half-yearly customer satisfaction survey
- Analyse complex issues to find resolution
- Customise and integrate NetSuite workflows and scripts
- Migrate acquired businesses using iPaaS tool, integrating Sales CRM data, and building bank integrations when required
- Improve, update, and maintain migration blueprints
The successful candidate will have:
- 3+ years NetSuite experience, including administration and configuration using SuiteBuilder, SuiteFlow, Freemarker, and HTML
- Management experience
- Strong customer service skills, providing technical advice and guidance
- Experience in financially driven migrations and integrations
- Deep understanding of core Finance Processes
- Experience of testing system enhancements and test management
- Experience as an experienced developer with iPaaS tool, such as Celigo
- A competitive salary from £50,000 per year
- Life Assurance and Group Income Protection
- Private medical cover with cash plan
- Enhanced Company Pension
- Hybrid-working model with 25 days annual leave + your birthday off
- Employee wellbeing perks - including Peppy Health, Perkbox, etc
- Enhanced maternity, paternity, and adoption pay
- Generous training budgets and reimbursement for professional memberships
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