Transformation Services Director

6 days ago


London, Greater London, United Kingdom Refinitiv Full time

At Refinitiv, we are seeking an exceptional leader to head our newly established Transformation Services Team.

About the Role

This pivotal position offers a unique opportunity to spearhead change management processes within global large law firms, facilitating business transformation through the profitable deployment of emerging technologies, including generative artificial intelligence, in legal service delivery.

  • Developing bespoke transformation services for large law firms as well as scaled service programs for smaller firms
  • Delivering and communicating measurable improvements and efficiencies for law firm customers
  • Building and maintaining effective customer relationships
  • Managing a small team of consultants and change management professionals

We estimate the salary range for this role to be between $180,000 and $220,000 per annum, depending on experience and location.

About You

You're a fit for the role of Transformation Services Director if you have the following required qualifications:

  • Previous experience in both law firms and consulting organizations strongly desired
  • 15+ years in senior management roles
  • Proven track record of successful change management and technology implementation in professional services organizations
  • Excellent communication skills, adept at engaging both internal and external stakeholders
  • Deep understanding of financial metrics and ability to quantify the impact of operational changes on law firm profitability
  • Detail-oriented with the ability to execute all aspects of change management, from strategy development to implementation
  • Strong leadership skills, capable of functioning as both a team leader and key contributor

In addition to your technical skills, you will also join a culture that values diversity, inclusion, and flexibility.

What's in it For You?

As a member of our team, you will enjoy a range of benefits, including:

  • A competitive salary package
  • A comprehensive benefits program
  • A hybrid work model that balances remote work with in-office collaboration
  • Ongoing training and development opportunities
  • The chance to work with a talented and diverse team

Join us and help shape the future of transformation services.



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