ServiceNow Implementation Specialist

3 weeks ago


City of London Greater London, United Kingdom VIQU Limited Full time

Versatile and skilled ServiceNow professionals are sought after by our esteemed clients. As a ServiceNow Consultant at VIQU Limited, you will be instrumental in configuring, integrating, and administering the ServiceNow platform to drive IT Service Management (ITSM) and process automation objectives.

Key Responsibilities
  • Configuration & Customisation: Set up and personalise ServiceNow modules to meet ITSM and business process requirements, ensuring seamless integration and optimal performance.
  • Platform Administration: Oversee the day-to-day administration of the ServiceNow platform, encompassing user roles, permissions, and performance optimisation.
  • Collaboration: Collaborate closely with stakeholders and users across the business to comprehend their needs and translate them into effective ServiceNow solutions that align with business goals.
  • Integration Development: Develop and maintain integrations between ServiceNow and other enterprise systems to streamline workflows and enhance data sharing.
  • Process Automation: Analyse, configure, and implement process automation and service delivery improvements using ServiceNow.

A successful ServiceNow Consultant is expected to possess a deep understanding of ServiceNow modules, including Incident, Problem, Change, Knowledge, and Asset Management. Familiarity with the ITIL framework and ITSM best practices is also essential.

This role entails travelling to London three days a week and working two days remotely. The estimated salary for this position, considering the required skills and location, is approximately £60,000 - £80,000 per annum.



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