Retail Floor Experience Specialist

1 week ago


London, Greater London, United Kingdom ARCTERYX Full time

As a Retail Floor Experience Specialist at ARCTERYX, you will play a crucial role in elevating the guest experience by working with the store leadership team on projects and brand initiatives. With a focus on delivering exceptional customer service, you will be the driving force behind creating a healthier, happier workplace, driving creativity and innovation, and reflecting the communities where we operate.

Responsibilities:
  1. Develop a deep understanding of our products and share technical knowledge with guests, ensuring a seamless brand experience.
  2. Support store leadership in executing all deliverables related to the Product Guide Role and Responsibilities document.
  3. Utilize the Point-of-Sale system to accurately and efficiently process guest transactions, including warranties, Used Gear trade-ins, purchases, and returns.

As a key member of our team, you will inspire breakthrough thinking and continuous improvement in our guests while maintaining an open, collaborative relationship with your team and store leadership.

Benefits:

Competitive hourly rate of $20-25



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