Electrification Solutions Specialist
4 days ago
We are a leading provider of electrification systems, delivering energy storage, power electronics, and advanced electric motors to the global market. Our focus is on emissions-free mobility and industrial machines.
A significant shift is underway in industrial transportation, driven by customer demand for reduced carbon emissions and new product types. Our Turntide for Electrification solutions facilitate this transition by easing the customer journey and accelerating their transformation.
Job RoleThe Field Applications Engineer will be responsible for providing technical expertise to customers, helping them find the best product and service solutions for their needs. This role reports into the VP Sales - EMEA and is based at our site in Gateshead.
In this position, you will work closely with the sales team to support the installation, configuration, maintenance, troubleshooting, repair, and customer training of Turntide products or solutions remotely or at global customer locations.
Main Responsibilities- Supporting the sales team in installing, configuring, maintaining, troubleshooting, repairing, and training customers on Turntide products or solutions.
- Providing timely technical support to customer queries, RFQs, or design reviews related to Turntide's products.
- Collaborating with the engineering team to resolve complex issues promptly and effectively.
- Partnering with Sales, Product & Engineering organizations to drive new business opportunities and improve the customer experience while gathering customer insights for future product developments.
- Contributing to design for installation and maintenance activities as part of development projects.
- Utilizing technical manuals, work instructions, work orders, and follow-up on historic troubleshooting findings and notes.
To succeed in this role, you will need:
- Relevant engineering or technical experience, with a Bachelor's degree or above in Electrical, Electronics, or a related engineering field.
- Strong understanding of engineering fundamentals and principles.
- Commercial acumen and results-driven approach.
- Ability to travel domestically or internationally, sometimes with limited notice.
- Knowledge of EMC, Environmental, Product Safety, and Electrical test standards.
- Experience in on-highway, off-highway, or non-road industries.
The ideal candidate should possess:
- Enthusiasm, flexibility, and ability to thrive in ambiguous situations.
- Excellent interpersonal, verbal, and written communication skills, with relationship-building abilities.
- Good commercial awareness and proactive problem-solving skills to ensure business needs are met.
- Capacity to work independently with minimal guidance, yet effectively as part of a team.
- Ability to mentor and train others, supporting development through hands-on or practical experience.
- Strong leadership skills and an agile approach to work.
- Willingness to travel within and outside the UK.
The salary for this position is estimated to be around £55,000-£65,000 per annum, depending on qualifications and experience. Benefits include competitive compensation, opportunities for professional growth, and a supportive work environment.
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