Field Service Engineer

2 months ago


Luton, Luton, United Kingdom Orion Electrotech Sales Careers Full time

Job Summary:

We are seeking a highly skilled Field Service Technician to join our team at Orion Electrotech Sales Careers. The successful candidate will be responsible for providing field service support for bus transmission systems, diagnosing and fixing problems at customer locations, and replacing large parts or systems when needed.

Key Responsibilities:

  • Provide field service support for bus transmission systems
  • Diagnose and fix problems at customer locations and other sites
  • Replace large parts or systems when needed
  • Help introduce new products to the market
  • Work with the sales team to promote product performance and share service opportunities
  • Offer technical support and advice to sales staff
  • Build and keep good relationships with customers
  • Report safety issues to Health & Safety managers
  • Work with customers to minimize vehicle downtime

Requirements:

The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work in a fast-paced environment. They will also be able to adapt to new challenges and be open-minded in their approach to problem-solving.

Working Hours:

The successful candidate will work a 41-hour week, Monday to Thursday, 8am to 5pm, and Friday, 8am to 3:30pm.

Location:

The role will cover the North of the M25, allowing for good support to Oxford, Luton, and up to Norwich amongst other locations.



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