ICT Infrastructure Technician

2 days ago


Birmingham, Birmingham, United Kingdom We Manage Jobs(WMJobs) Full time

Estimated Salary: £24,000 - £28,000 per annum

About WMJobs

We are a reputable job board specialising in education and technology jobs. As our ideal candidate, you will have experience in providing technical support for Windows operating systems and Microsoft 365 applications.

Key Responsibilities:
  • Provide technical assistance with Windows operating systems and Microsoft 365 applications
  • Troubleshoot and resolve hardware and software issues on-site and remotely
  • Support the setup, installation, and configuration of ICT equipment
  • Maintain accurate records of support requests and incidents
  • Work closely with senior technicians to escalate complex issues when necessary
  • Ensure compliance with security policies and best practices
Requirements

To be successful in this role, you will need fluency in spoken English and the ability to communicate effectively with staff and students. You will also be subject to pre-employment checks, including an enhanced DBS check and online search.



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