Accommodation Assistant

2 weeks ago

Godmanchester, Cambridgeshire, United Kingdom Chartwells Full time

**Job Title:** Accommodation Porter

We are recruiting for a dedicated Porter to contribute to the smooth operation of our business. The role is contracted to 30 hours per week.

This position involves maintaining high standards of customer care and cleanliness. You will have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards employees who go beyond expectations.

About Us:

  • We value our people and strive to create an environment where everyone can be their best self at work.
  • We celebrate diversity and promote equal opportunities for all.

Your Key Responsibilities:

  • Assist in maintaining the cleanliness and tidiness of public areas.
  • Support housekeeping, restaurant, and banqueting staff with room setup and furniture movement.
  • Handle reception duties such as booking theatre tickets or making reservations.
  • Respond to customer requests when needed.
  • Run errands.
  • Ensure customer safety by removing wet floor signs and similar hazards.

Our Ideal Candidate:

  • Should be adaptable and able to handle changing priorities.
  • Must possess excellent communication skills and be able to build strong relationships.
  • Have experience delivering high-quality customer care.
  • Be proactive and make decisions that benefit our customers.
  • Ability to work under pressure.
  • Demonstrate exceptional timekeeping and reliability.

Benefits:

  • Great training and development opportunities.
  • Life assurance scheme.
  • Personal Development and Training opportunities.
  • A comprehensive wellbeing strategy including access to an Employee Assistance Programme.
  • Regular social events and communication with leaders.
  • Holiday purchase scheme.
  • Access to high-street discount vouchers.
  • Cycle to work scheme.

Estimated Salary: £12-14k (dependent on location)

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