IT Transformation Lead

5 days ago


Swindon, Swindon, United Kingdom SitePoint Pty Full time

Role Overview

The UK Research and Innovation (UKRI) CIO Group plays a pivotal role in managing and optimizing the organization's critical enterprise technical services. As an experienced Service Delivery professional, you will have the opportunity to lead impactful IT service transformations and ensure seamless change management in a dynamic environment.

This post provides a rare opportunity to step into a lead planning and operations role in an organization at the heart of research and innovation in the UK. Working as part of a team of technical specialists, you will be responsible for ensuring that technical changes to IT services are adequately assessed for impact, prioritized, scheduled, authorized, and implemented.

  • Key Responsibilities:
  • Planning and Coordination: Planning, coordinating, and managing releases across development, testing, and production environments, ensuring communication channels for release updates, risks, and issues.
  • Documentation and Tools Audit: Auditing existing documentation and tools for release management processes and ensuring alignment with organizational goals.

About You

Demonstrated extensive experience in managing IT change and release processes, ensuring seamless transitions and minimal disruption to business operations. Advanced certification in ITIL 4, showcasing a deep understanding of IT service management principles and practices. Proven expertise in working within Agile environments, enabling quick adaptation to changes and efficient project delivery. Strong skills in conducting thorough risk assessments, identifying potential issues, and developing robust mitigation plans.


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