Senior Delivery Manager
1 month ago
The University of Oxford is a world-class centre of excellence, renowned for its stimulating work environment and commitment to tackling global challenges.
We are seeking a Senior Delivery Manager to join our IT Services Department in central Oxford, with the possibility of hybrid working.
This exciting opportunity will see you lead the implementation of continual service improvement processes and tools across teams supporting a wide range of platforms and services within the IT Services Infrastructure Group.
Key Responsibilities:
- Lead the implementation of continual service improvement processes and tools
- Coach and facilitate IT infrastructure teams in agile delivery and continual service improvement
- Liaise between technical and non-technical teams to manage stakeholder expectations and communicate effectively
- Enable effective, agile change management in response to user requirements
What We Offer:
- An excellent contributory pension scheme
- 38 days annual leave
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Discounted bus travel and Season Ticket travel loans
- Membership to a variety of social and sports clubs
This role also offers the opportunity for hybrid working, in agreement with the line manager.
About the Role:
The Senior Delivery Manager will oversee and coach our IT infrastructure teams in delivering platforms and digital services through a product mindset approach and a discipline of continual service improvement.
As the University transitions to product delivery as part of a digital transformation initiative, this role is critical to ensuring IT infrastructure teams have optimised ways of working and supporting tools in place to fulfil the vision of each product, platform or service.
About You:
You will have proven experience as an agile delivery manager or similar within a digital service or product management context and an in-depth understanding of continual service improvement methodologies and toolsets.
Using this experience, together with your communication and negotiation skills, you will be able to coach, facilitate, and guide IT infrastructure teams and team leaders in the discipline of continual service improvement and agile delivery.
Familiarity with the configuration and use of tools, such as Azure DevOps, for the management of roadmaps, backlogs, user stories, planning, and reviews will be a distinct advantage.
Application Process:
You will be required to upload a supporting statement, CV and the details of two referees as part of your online application.
Applications without a supporting statement addressing how you meet each of the selection criteria may not be considered by the panel.
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