Senior Delivery Manager

1 month ago


Oxford, Oxfordshire, United Kingdom University of Oxford Full time

The University of Oxford is a world-class centre of excellence, renowned for its stimulating work environment and commitment to tackling global challenges.

We are seeking a Senior Delivery Manager to join our IT Services Department in central Oxford, with the possibility of hybrid working.

This exciting opportunity will see you lead the implementation of continual service improvement processes and tools across teams supporting a wide range of platforms and services within the IT Services Infrastructure Group.

Key Responsibilities:

  • Lead the implementation of continual service improvement processes and tools
  • Coach and facilitate IT infrastructure teams in agile delivery and continual service improvement
  • Liaise between technical and non-technical teams to manage stakeholder expectations and communicate effectively
  • Enable effective, agile change management in response to user requirements

What We Offer:

  • An excellent contributory pension scheme
  • 38 days annual leave
  • A comprehensive range of childcare services
  • Family leave schemes
  • Cycle loan scheme
  • Discounted bus travel and Season Ticket travel loans
  • Membership to a variety of social and sports clubs

This role also offers the opportunity for hybrid working, in agreement with the line manager.

About the Role:

The Senior Delivery Manager will oversee and coach our IT infrastructure teams in delivering platforms and digital services through a product mindset approach and a discipline of continual service improvement.

As the University transitions to product delivery as part of a digital transformation initiative, this role is critical to ensuring IT infrastructure teams have optimised ways of working and supporting tools in place to fulfil the vision of each product, platform or service.

About You:

You will have proven experience as an agile delivery manager or similar within a digital service or product management context and an in-depth understanding of continual service improvement methodologies and toolsets.

Using this experience, together with your communication and negotiation skills, you will be able to coach, facilitate, and guide IT infrastructure teams and team leaders in the discipline of continual service improvement and agile delivery.

Familiarity with the configuration and use of tools, such as Azure DevOps, for the management of roadmaps, backlogs, user stories, planning, and reviews will be a distinct advantage.

Application Process:

You will be required to upload a supporting statement, CV and the details of two referees as part of your online application.

Applications without a supporting statement addressing how you meet each of the selection criteria may not be considered by the panel.



  • Oxford, Oxfordshire, United Kingdom Endava Full time

    Job Description:As a Senior Service Delivery Manager at Endava, you will be responsible for developing client relationships, managing contractual agreements, and ensuring the successful delivery of service commitments. Your key responsibilities will include:Developing and maintaining strong relationships with clients to ensure their needs are met.Managing...


  • Oxford, UK, Oxfordshire, United Kingdom University of Oxford Full time

    The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.We have an exciting opportunity to join the IT Services Department as a Senior...


  • Oxford, Oxfordshire, United Kingdom Royal Agricultural Benevolent Institution Full time

    Royal Agricultural Benevolent Institution (RABI) is seeking a highly skilled and experienced Senior Service Delivery Manager to join their team. As a key member of the organisation, you will be responsible for driving good practice and ensuring upskilling of staff, trustees, and volunteers to assess risk, identify, and report concerns. You will also oversee...


  • Oxford, Oxfordshire, United Kingdom HipHopTune Media Full time

    We are looking for a highly motivated and experienced Senior Service Delivery Manager for Geospatial Analytics to join our team in Oxford, UK. As a key member of our Service Delivery team, you will be responsible for delivering exceptional service to our clients, driving business growth, and developing our service delivery processes.About the RoleThe...


  • Oxford, Oxfordshire, United Kingdom Worthy & True Ltd Full time

    Worthy & True Ltd.We are a reputable digital agency renowned for delivering high-quality e-commerce websites. Our team is seeking an experienced Senior Project Manager to oversee large-scale website projects and ensure seamless delivery within budget and timeframe.The successful candidate will be responsible for:Managing complex website projects from start...


  • Oxford, Oxfordshire, United Kingdom Capstone Property Recruitment Full time

    Senior Project Manager Job SummaryWe are seeking a seasoned Senior Project Manager to join our team in Oxford, UK. As a member of our Capstone Property Recruitment team, you will be responsible for managing complex projects from start to finish, ensuring timely delivery, and exceeding client expectations.About the RoleProject Management: Manage multiple...

  • Project Manager

    2 days ago


    Oxford, Oxfordshire, United Kingdom CPS Group (UK) Limited Full time

    Senior Project Manager Role OverviewCPS Group (UK) Limited is seeking a highly skilled Senior Project Manager to drive project delivery and contribute to the organisation's success.Estimated Salary: Up to £60,000 per annumAbout the JobThis is an excellent opportunity for a seasoned project management professional to join our team and play a pivotal role in...


  • Oxford, Oxfordshire, United Kingdom Oxford University Hospitals Full time

    Job OverviewAs a Senior Clinical Research Delivery Nurse with Oxford University Hospitals NHS Foundation Trust, you will be responsible for the operational management of the Renal and Transplant delivery team.Key Responsibilities:Leading and coordinating a portfolio of studiesPlanning, scheduling, and conducting researchRecruitment and retention of...


  • Oxford, Oxfordshire, United Kingdom Kier Group Full time

    We are seeking a Senior Mechanical Engineer to join our MEP self-delivery design and build business in Bicester, Oxfordshire.This role involves the effective delivery of Mechanical Engineering within the project, ensuring all work is planned, procured, and executed safely, meeting Kier standards and UK regulations.Key responsibilities include:Design and...


  • Oxford, Oxfordshire, United Kingdom Digital Gurus Full time £95,000

    IT Service Delivery DirectorAt Digital Gurus, we are seeking a highly skilled IT Service Delivery Director to lead our dynamic and growing team. In this role, you will oversee service desk operations, ensure exceptional end-user experiences, and drive improvements across the business.Key Responsibilities:Manage a team of permanent staff, contractors, and...


  • Oxford, Oxfordshire, United Kingdom Digital Gurus Full time

    Key Role Summary:We are seeking a highly skilled IT Service Delivery Director to lead our dynamic and growing service desk operations. As a key member of our team, you will be responsible for overseeing the delivery of exceptional IT support services to our end-users.Main Responsibilities:Lead a team of IT professionals to deliver outstanding service desk...


  • Oxford, Oxfordshire, United Kingdom tdm recruitment Full time £80,000 - £100,000

    Senior Development ManagerA key role for a Senior Development Manager to oversee the development and delivery of residential led schemes, including housing and large multi-unit flatted schemes.This is a fantastic opportunity to join a growing, well-respected developer as Senior Development Manager, working in a supportive but ambitious environment with clear...


  • Oxford, Oxfordshire, United Kingdom Oxford University Hospitals Full time

    Job OverviewAs a key member of the Oxford University Hospitals NHS Foundation Trust team, the post holder will play a critical role in ensuring the successful delivery of high-quality PFI services across three projects. The primary purpose of this role is to provide strategic leadership and operational management, working closely with the Chief Nursing...


  • Oxford, Oxfordshire, United Kingdom Matchtech Group PLC Full time

    **Job Title:** Senior Project ManagerWe are seeking an experienced Senior Project Manager to lead the delivery of our projects. The successful candidate will have a proven track record of managing complex projects and teams, with a strong focus on customer service and project delivery.**Key Responsibilities:**Manage the overall delivery of projects,...


  • Oxford, Oxfordshire, United Kingdom Cameo Consultancy Full time £50,000

    Service Delivery ManagerCameo Consultancy is seeking a highly skilled Service Delivery Manager to join our team. As a key member of our service management team, you will be responsible for directing and delegating service tasks, monitoring current projects to ensure project delivery, and managing the service team, training, and coaching.Key...


  • Oxford, Oxfordshire, United Kingdom Digital Gurus Full time £95,000

    IT Service Delivery Director We are seeking a hands-on IT Service Delivery Director to lead a dynamic and growing team at Digital Gurus. In this role, you will oversee service desk operations, ensure exceptional end-user experiences, and drive improvements across the business. You'll play a key part in both day-to-day management and long-term strategy,...


  • Oxford, Oxfordshire, United Kingdom Kier Group Full time

    We're seeking a Senior Mechanical Engineer to join our MEP self-delivery design and build business. As a key member of the team, you'll be responsible for the effective delivery of Mechanical Engineering within the project.Key responsibilities will include:Design and Delivery: Ensure all work is planned, procured, and executed safely, meeting Kier standards...


  • Oxford, Oxfordshire, United Kingdom Mace Full time

    Job OverviewWe are seeking a highly experienced Project Delivery Manager to join our project delivery team at Mace. As a project delivery manager, you will be responsible for leading and delivering complex construction projects from inception to completion.Your primary focus will be on ensuring the timely and accurate delivery of projects, while maintaining...


  • Oxford, Oxfordshire, United Kingdom Pinnacle Recruitment Ltd Full time

    A leading regional main contractor is seeking an experienced Senior Site Manager to join their team on a permanent basis. The ideal candidate will have a strong track record of working on high-end residential projects, with a focus on new build, refurbishment, and extension projects.The company has a long history of delivering high-quality projects in the...


  • Oxford, Oxfordshire, United Kingdom tdm recruitment Full time

    Job Description: Senior Development Manager - Aylesbury£80k - £100kThis is a fantastic opportunity to join a growing, well-respected developer as Senior Development Manager, overseeing the development and delivery of residential led schemes, including housing and large multi-unit flatted schemes.Dynamic and entrepreneurial, this company is a great fit if...